Shipping & Handling

At Crescent Parfums, we take pride in delivering your carefully crafted fragrances with the utmost care and attention. Here’s what you can expect when you shop with us:

Where We Ship
For now, we deliver exclusively across Canada, ensuring every order reaches you fresh and flawless. International shipping is on our horizon—stay tuned.

Order Preparation
We lovingly prepare and process your order within 1 to 2 business days. Once shipped, you’ll receive an email with tracking details so you can follow your fragrance’s journey.

Shipping Choices & Timing

Standard Shipping: 3 to 7 business days
Express Shipping: 1 to 3 business days
Delivery times may vary depending on your location within Canada.

Shipping Fees
Orders over $100 CAD enjoy complimentary standard shipping as our way of saying thank you. Orders below this amount will incur a shipping fee, calculated during checkout.

Tracking Your Order
The moment your package is dispatched, we send you a tracking number by email, so you’re always in the know.

If Your Package Is Lost or Delayed
Should your delivery face any delays or get lost in transit, reach out to us at info@crescentparfums.com. We’ll promptly liaise with the carrier to make it right.

Damaged or Wrong Items
If your order arrives damaged or incorrect, please notify us within 7 days of receiving it at info@crescentparfums.com with photos. We’ll swiftly arrange a replacement or refund to ensure your satisfaction.